So, I’ve been digging into this guy, Brent Wickens, who used to be a big shot at Netflix. I mean, this dude spent 21 years there! Started way back in 2002 and climbed all the way up to Vice President of Global Operations. That’s a pretty impressive run, right?

I started by, you know, just Googling his name. There wasn’t a ton out there, but I found some interesting tidbits. Like, apparently, he was all about letting the support staff “be themselves.” I guess that’s part of what made Netflix’s customer service so good back in the day.

Then I tried to find his contact info, cause why not. I saw an old email address, something like b@*. Obviously, I’m not gonna share the whole thing here. No luck there, probably an old address. I even found what might have been a phone number, but no dice.

I stumbled upon a few comments from people who used to work with him. One guy mentioned working on a couple of “small projects” with Brent at Netflix. They didn’t seem to know him super well personally, though. And I found something that said he’s now a Director at some Capital Construction company. Looks like he’s moved on from the entertainment world.

My takeaways from this little investigation?

  • First, Brent Wickens was a major player at Netflix during its growth phase. 21 years is a long time to be anywhere, especially in a fast-paced industry like streaming.
  • Second, he seemed to have a philosophy of empowering employees, which is always cool.
  • Third, it’s hard to find much about people online, even if they were VPs at huge companies. It really made me think.

Anyway, that’s my deep dive on Brent Wickens. It wasn’t exactly groundbreaking, but it was a fun little rabbit hole to go down. Maybe some of you have more info on this guy? If so, let me know!